Diamond Kinetics 4+

App is super slow and glitchy. Spent two hours on Christmas trying unsuccessfully to add a bat and even register a swing despite it saying the sensor is connect (fully charged and “awake”). Extremely disappointing gift.

Update 3 weeks later…adding 2 stars. Able to add bats now and register swings for the most part. There are still times with a significant lag but it is useable now and one son is enjoying it. I’m hopeful future updates will continue to add to the user experience. Great concept.

We apologize for the issues you were seeing and the frustration that it caused! We were made aware of an issue with the app loading on Christmas Day. Our Development Team was able to deploy a fix for this issue and the app is working as expected! Let's get you swinging!

I read reviews. I read magazines articles about DK. I read comparisons between DK and Blast Motion. All I have to say is, DK must spend a ton of money to have these articles written. DK is a toy. Had it for a month now and I can honestly say I got duped. If your goal is to motivate you kid to swing at home and not just at baseball practice it might help. But if you’re looking for good data to base real improvement on or to track how a change to your swing affects speed, power, or any other metric, DK is definitely not the solution. It’s just not accurate enough. We did the home run derby at the field to compare real distance to the sensors determined distance. DK says 98’ hit when real distance cleared the fence (200’) off the tee. On top of the inaccuracy, they keep taking features away instead of adding them over time. The app is not very good either. It locks up in the middle of BP and you have to close it out and restart it. So if you’re trying to capture live BP data at practice, once you get the app working again, it starts trying to collect data right away while you’re trying to get the sensor set up for the correct player and correct bat which locks it up again…..using an iPhone 13 Pro with not much storage used. Been a disappointment.

Hi! We appreciate your feedback! We have recently made the change from our old SwingTracker app to our new Diamond Kinetics app! Our goal with the Diamond Kinetics app is to help players get better while having fun doing it! This is why you will see more games, challenges and activities throughout the app that we are constantly updating and adding to. Our Customer Care team would be happy to help address any issues that you may be having while using the product out at the field! You can contact them at support@diamondkinetics.com

As a coach, I really saw the potential for your product and I respect that you are making a bunch of games for beginner younger players so they swing the bat having fun.
But any player above 11U or so may need a different interface or more metrics that are helpful for real development.
Otherwise as other reviewers pointed out, it is an expensive toy that doesn’t necessarily help baseball skills much.

Even with the currently available metrics, while doing a simple non-game swing mode, I wish we get to choose to display multiple metrics at once, without toggling through. Seems like a simple thing to change.
And please please have the easy spreadsheet or graph of the history of your metrics so it easier to keep track of the layers development. That must be easy to do.

I have a few months of subscription left and hoping to see some simple easy changes before we switch to another one.

Thank you for providing valuable feedback, we greatly appreciate it! While our goal is to help player's improve their swing and have fun doing it, we also want to make sure all players find a use from the app and the metrics we provide. We've noted your comments about different metric views for users in the open sessions mode. We also suggest checking out our WebApp at app.diamondkinetics.com. You can log into your account and see all of your historical stats and data!